ERP Implementation Services
Frequently Asked Questions
Realistic timeline: 9–15 months from vendor selection to full stabilization. Quick implementations (3–6 months) usually cut corners on change management, training, or integration—leading to poor adoption and failure. ERP is not a software installation; it's a business transformation. Give it time.
Typical mid-market company (50–500 employees): $600K–$1.5M all-in over 12 months. Includes software, implementation services, hardware, training, and contingency. Post-go-live, annual maintenance and support: 15–20% of software license cost. Breakdown: software (25%), services (40%), hardware (10%), training (10%), contingency (15%).
Depends on your size, industry, and budget. SAP: large enterprises, global companies, complex processes. NetSuite: fast-growing SaaS and subscription companies. Dynamics: mid-market Microsoft shops. Acumatica: mid-market manufacturing and distribution. We assess your requirements and recommend the best fit.
That's common. You might keep QuickBooks for accounting and implement a new system for operations or inventory. We help you design the right architecture: keep what works, replace what doesn't, integrate them together. One system isn't always the answer.
ERP implementation is a business project, not just an IT project. You need 1–2 full-time people from finance, operations, and IT to work alongside us. You also need executive sponsorship: a project steering committee that makes decisions and removes roadblocks. Budget 20–30% of their time for 9–12 months.
We're conservative and careful. We assess legacy data quality early (often it's worse than expected—lots of duplicates, incomplete records). We define transformation rules, test in non-production environments, and reconcile totals to legacy systems before cutover. If legacy data is broken, we decide: clean it, transform it, or leave it behind. You're involved in every decision.
Main risks: scope creep (defining new requirements mid-implementation), poor change management (teams resist, adoption is low), data quality issues (legacy data is messier than expected), and technical integration problems. We mitigate these through strict scope control, strong change management, early data assessment, and experienced integration engineers.
Yes, but it's less efficient. A phased approach adds 3–6 months and 15–25% cost because you're setting up infrastructure and training twice. Better to do a complete rollout: all core modules (finance, operations, sales, purchasing) in one implementation. Optional modules (CRM, advanced planning, advanced analytics) can be added later.
We're the orchestrator: we manage the vendor, manage your team, manage timelines, and manage risk. We're accountable for delivery. The vendor builds and configures. You provide business process knowledge and decision-making. We integrate all of that and keep the project on track. ---